Easy to use system for staff at all skill levels and includes a comprehensive training process.
Accessible via any web browser on desktop or tablet - no software to install locally or server to maintain.
Includes 24/7 monitoring, continuous off-site backup and enterprise data SSL encryption.
Includes unlimited user accounts with granular permissions - no paying "by the user".
Report on all quantifiable data with the ability to have specialized reports developed.
Helps support you through internal and external audits of your systems.
For each module selected we will provide a series of tasks for you to complete, training on how to use the modules, and a review of your database to ensure you’re going down the right path. To speed up implementation we also prepopulate your database with a typical set of settings and sample checklists.
They need only click the "Help" button or contact our Support department by phone or email. We provide ongoing support during business days with typical same-day response. We are also available by a dedicated phone number 24 hours a day in the event of an emergency.
Vortex is priced per module as a monthly or annual subscription plus a one-time setup fee (ranging from $100-$500 per module). The license fee ranges from $25-$500/month per module. This includes ongoing support, 24/7 monitoring and all software upgrades.
Please contact us for a live demonstration of the system and a customized proposal.
The timeline to implement Vortex greatly depends on your team’s availability to complete the tasks assigned to configure the settings and undergo training. Implementing Vortex can also take time as you may want to create additional checklists or rethink internal procedures now that you'll have a more robust system in place.
Typical rollouts range from 2 months to a year and we’ll be ready to assist as needed throughout the process.
The first step is to have a live demonstration of Vortex where we will walk you through each module and answer any questions you may have. We will also provide you with a detailed customized proposal for your needs. When you are ready to proceed we will provide our license agreement and, if required, you can issue a purchase order or contract to begin the setup. Once the initial setup is complete we will schedule your team's kick-off call to begin training.
Yes! Vortex can be accessed through any internet-enabled device through it's web browser - no need for additional software or an app to download and update. You can use a tablet in the field using a 3G/4G connection or WiFi.
Yes! Vortex uses an industry-standard database server technology which makes it easy to import data into Vortex, as well as export the data if needed. We can also setup data feeds if you want to embed data for use in other systems. All reports in Vortex can also be exported directly to Excel.
You can cancel your Vortex subscription at any time; there is no minimum contract length. You always have full ownership and control over your data which we can help you export into various formats to be imported into other systems, or to be archived.